Terms of service

Terms of Service

By using this website and placing an order with Palmetto Print Co., you agree to the following terms:

1. Products & Fulfillment
All products are made to order and fulfilled by a third-party production partner. By purchasing from our store, you acknowledge that production and shipping times may vary.

2. Order Processing
Orders are typically processed within 2–5 business days. You will receive an email confirmation with tracking information once your order has shipped.

3. Returns & Refunds
We do not accept returns or offer refunds unless an item arrives defective, damaged, or significantly different from what was ordered. Returns are accepted within 30 days; the customer is responsible for return shipping, and a 5% restocking fee applies. View our full Return & Refund Policy.

4. Shipping
Shipping rates and delivery times vary by destination and are calculated at checkout. We are not responsible for delays caused by carriers, customs, or incorrect shipping addresses. View our full Shipping Policy.

5. Intellectual Property
All content on this site, including designs, artwork, logos, and photography, is the intellectual property of Palmetto Print Co. or its licensors and may not be used without permission.

6. Custom Commissions
Custom work is non-refundable. We reserve the right to decline commission requests at our discretion.

7. Privacy
We respect your privacy. Your information will only be used to process and fulfill orders. View our Privacy Policy for more details.

8. EU Customers
If ordering from within the European Union, please review our Legal Notice for contact information and consumer rights details.

9. Limitation of Liability
Palmetto Print Co. is not liable for any indirect, incidental, or consequential damages arising from the use of our site or products.

10. Changes to Terms
We reserve the right to update these terms at any time. Continued use of the site constitutes acceptance of the revised terms.